Interested in a repair quote or just want to find out more?
Call 866-488-8227 or Email info@unitedcamera.com
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How to Receive
Repair Service
At United Camera, part of delivering a 'Better
Repair Experience' is trying to make the process as simple as possible.
Please follow the instructions below and we can get you back up and
running fast!
1.
Is your unit under warranty? Not sure - view our warranty
information.
You can also call us for an estimate Toll
Free 866-488-8227.
2. Send your camera or projector to us for
repair.
- Please include only the unit itself in your
shipment unless the problem is related to an accessory such
as the lens or flash.
- You should NOT send batteries, straps, power
cords, memory cards, etc. We have these in our test labs
for just about every unit ever made!
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3. Watch your email for status updates or check
www.camerarepaironline.com
4. Keep an eye out for the delivery driver because
we ship things out fast! The majority of our repairs go out within
24hrs after they are received.
***NOTE, Kodak and Sony products are assessed a
$35 inspection fee which will be credited against the cost of the
repair.
***Should you decide not to have your unit repaired; a $13 shipping
and processing charge will be assessed for the return shipping.
Troubleshooting
If you are still having problems after you receive
your unit, please check out these troubleshooting tips:
Batteries - Improper battery type
and installation is common with digital cameras and can lead to
limited power charge or failure to power up.
Recommeded Batteries - If your camera came with a proprietary
battery from the manufacturer, we recommend the use of the manufacturer's
batteries.
If your camera uses AA batteries:
- First option: AA NIMH rechargeable batteries
- Second option: AA Lithium batteries
Installation - Many proprietary batteries
can accidentally be installed backwards or upside down. This will
result in the camera's failure to power up. Refer to your operation
manual for proper installation or try to reverse the battery to
receive power.
Memory Cards - In addition to
your camera's internal memory, digital cameras have the ability
to store images on a memory card. It's important to use your memory
card exclusively with your camera and not interchange them. Using
the same card with multiple cameras can cause the memory card
to malfunction.
Formatting - Most memory cards
are formatted by your computer automatically upon first use. If
you are having problems with your memory card, it may need to
be re-formatted by using a few steps on your computer. To get
help walking you through the formatting process, please refer
to our 'formatting
memory cards' section in the FAQ
section of our website.
If any other issues arise, please call us at 866-488-8227
or email at customerservice@unitedcamera.com
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